LIME Resort Elnido
IT Operations · Daily Report
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Metrics & Statistics
Total Tasks
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For selected period
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Completed
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0% of total
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In Progress
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Active
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Pending
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Queued
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Blocked
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Needs attention
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Recurring
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Repeat issues
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Escalated
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Follow-up needed
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Guest Impact
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Affecting guests
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Completed
0%
In Progress
0%
Blocked
0%
Pending
0%
Tasks by Category
Status Distribution
Priority Breakdown
Completed by Category
| # | Ticket No. | Activity Name | Category | Issue Type | Location | Status | Priority | Assigned To | Logged By | Reporter | Flags | Root Cause | Remarks | Completed At | Logged At | Actions |
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No activities logged yet
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LIME Resort Elnido · IT Department
Recurring Issues Tracker
Unique Issue Types
0
Distinct recurring types
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Total Occurrences
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Times reported
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Top Location
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Most affected
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Top Category
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Most recurring type
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User Management
Manage accounts, roles and permissions
Registered Users
Admins can delete activities · Users can only log and edit
Add New User
Permission Reference
Admin — Full Access
✓ Log & edit activities
✓ Delete single / bulk activities
✓ Clear all activities
✓ Manage categories & flags
✓ Add, edit & delete users
✓ Change user permissions
✓ Export reports
✓ Delete single / bulk activities
✓ Clear all activities
✓ Manage categories & flags
✓ Add, edit & delete users
✓ Change user permissions
✓ Export reports
User — Log & Edit Only
✓ Log & edit activities
✓ Add categories & flags
✓ Export reports
✗ Cannot delete any activities
✗ Cannot remove categories / flags
✗ Cannot manage users
✗ No access to Users tab
✓ Add categories & flags
✓ Export reports
✗ Cannot delete any activities
✗ Cannot remove categories / flags
✗ Cannot manage users
✗ No access to Users tab
Audit Log
All edits and deletions — admin view only
Registered Users
Telegram Notifications
Send alerts and daily reports to your Telegram group
✈️ Telegram Bot Configuration
📌 How to set up:
1. Open Telegram → search @BotFather → send
2. Add your bot to your IT group chat, then send any message in the group
3. Visit:
4. Find
/newbot → copy the Bot Token2. Add your bot to your IT group chat, then send any message in the group
3. Visit:
https://api.telegram.org/botTOKEN/getUpdates4. Find
"chat":{"id":-100xxxxxxxxxx} — that is your Group Chat ID
Not configured
📢
New Activity Alert
Off
Sends a message to your group every time a new IT activity is logged — includes ticket, priority, status, location and technician.
📄
Scheduled Report Auto-Send
Off
Automatically sends a report to your group at the time you set — total tasks, status breakdown, and full activity list for the selected date scope.
⚠️ The browser tab must be open at the scheduled time for the send to trigger.
⚠️ The browser tab must be open at the scheduled time for the send to trigger.
📋 Message Preview
🔔 New IT Ticket — LIME Resort Elnido
🏛 Ticket: LRN-00001 | 🔴 Priority: Critical
🔧 Activity: Sample IT Activity
📁 Category: Network | 🟢 Status: In Progress
📍 Location: Server Room
🛠️ Assigned: IT Technician | 👤 Reporter: Supervisor
🕐 Time:
🏛 Ticket: LRN-00001 | 🔴 Priority: Critical
🔧 Activity: Sample IT Activity
📁 Category: Network | 🟢 Status: In Progress
📍 Location: Server Room
🛠️ Assigned: IT Technician | 👤 Reporter: Supervisor
🕐 Time:
+Add New Activity
Basic Information
Status & Priority
Location & Personnel
Resolution Details
Flags
Export CSV Report
Select period · filter · download formatted report
Export Mode
Report Preview
Manage Categories
Add or remove activity categories
Current Categories (0)
Removing a category will not affect existing activities that already use it.
Manage Flags
Add or remove activity flags / markers
Current Flags (0)
Built-in flags (Recurring Issue, Escalated, Guest Impact) are protected and cannot be deleted.
Change Password
🗑
Delete this activity?
This will permanently remove the activity from the log and cannot be undone.